(Week 5)-December 3

Today I have been in CAD Retail section. I Sat with the Retail manager were he start explaining to me about retail section. Moreover he also explained to directly from the customer’s approval. Beside he told me what their sections job and what branches does. Branches has limit when a customer asks for Share morabha (loan) so if a customer wants more than the limit the branches emails Ashraf and asks him to increases the limit from the system. so he should me how he increases or decreases the limit

(Week 4)-November 28

Today was the bank National day celebration where it was out door in front banks main entrance. There were different activities done by student from schools thr celebration started from 9 o’clock to 12. Later all visiters and staff when to have some of our traditional food and sweets then all went back to their work but their where still another activity that started at 2pm from Sharjah police. For me I did do much work most of the time we were free.

(Week 4) - November 25

Today I did have much work to do because the Internal Audit came to our department. The audit responsibility is to go to departments and check their work, the files and what they achieved.  So since I’m a trainee it’s the department responsibility to check the trainee work beside when a trainee is given a work any of the department officers should direct them. So mostly what I did today was just changing the old files to the new ones. In addition, helped Fatima to open the received approval by stamping the time we received them and Fatima was listing the customer names and account and its subject of the approval in excel.

(Week 3) - November 22

Since all the bank files are stored in) CAD (Credit administration Department) so the bank asked the department to change old files to a new ones. The first thing I did today was changing them since Mohaned was busy with Mr Khalid the department director. Later on I was given some tasks to do, to release Documents for “Real Estate Mortgage”. Where first I have to read the given approval since its written specifically what needed to be released, this is done physically through a printed form not through a system.

(Week 3)-November 19

Today I sat with Huda a senior officer where she should me what should be done when they receives the deal from CAD Documentation Section. They must check again the contracts that were written by the Documentation + check if things from the check list are available and if the right signatures are on the documents.  Most Important things they ask for before booking the deal in the system are (security Cheques and down payment invoice). If anything is missing they list them on a table at the check list form and email it to the responsible branch officer to provide the needed things. Later I went to Mohanad the Head Assistant of Disbursement Manager where he showed me a new facility which is “Real Estate” and explained the process and what needed to done when they receive a real estate facility and type of security they ask for.

(Week3)-November 18

Today was my first day in the CAD Disbursement Section. I sat with one of the disbursement officers to explain to me about their work. He showed me what their section does after Documentary finishes their work.  He also showed me a Vahical Morabaha (Facility) and explained what securities they need + check the contracts that documentary did. Later on I went an sat with a senior officer to explain and show me more how their work goes.

(Week2) - November 12

Today I did Real Estate Morabaha (it a type of a facility in the department) for a customer. Where first I checked what the approval is asking, then I sent email to the branch officer with a list of Documentary requirement that we need. After all documents are available and valid we will start the Morabaha calculation (to know the number of instulmment and their amount +to know the selling price of the Real Estate that the customer will pay) where still my colleague is checking my work before handling to the CAD documentary  manager for the final check and to be sign it. Secondly we will do the Purchase contract (this is between the bank and ASAS Company) and then the sale contract (this is between the bank and the customer)

(Week 2) November 11

Today morning the department director called me to his offices. First of all he welcomed me again to the department he asked me how the work is and what did I learned in my first week. He also asked me to explain what I have learned so I had told him I first started in the Documentation section where they were just explaining to me their work and I was seeing them so that I can connect their explanation with the real work.  We even had discussed more about the facilities and what each facility means and who does it benefit the customer and so on.  Before I left the offices he asked my colleagues to start explain a facility and shows me how to start when we receive the approval from the responsible department in the bank.

(Week1)-November 7, 2012

Today was a tough day there was a lot of approvals for the department that were pending because the officer that was responsible to separate each approval to the right section was absent.  So today one of my documentary section colleagues took the responsibility and I helped my colleague by prepare all the approvals in one list then separate each approval to the right section in the department. Preparing a list for the approval was not my job it was my colleague’s responsibility because she should take it from the system.  My responsibility was to check the approvals by checking the customer’s name and account number from the list that was don then give them back to my colleagues so that she gives them to the sections managers. Secondly I had helped some other colleagues is scanning some cheques  for the filling.

(Week1)- November 5, 2012

Today I went to the HR department and asked for the HR officers that the college career center contacted for my work placement that I came to pick my work plan but I was told that there isn’t one ready for me. But he told me that he will ask my manager in my department to prepare a work plan for me. In addition, I asked the HR officer if it’s possible for me to be rotated in different department but he told me it’s not possible because the college is asking the trainee (us) manager to evaluate the student but it not possible for each department to evaluate us in just in few days or one week. Later on I discussed with my manger what the HR officer told me that he will ask her to prepare a work-plan for me. She told me that she and the department director discussed what I will be doing during my work placement period  and decided  to rotate me within the department its self because the department I’m in has 4 sections so I’ll be in each section for at least 1 week or more it depends.

 

The work I did today was similar to what the girls in the documenter section had explained to me yesterday but today they showed me the calculation program they are using and for what they are using it for in their section. For the calculation part the girls just explained to me how they use the calculation program but they could let me use the program because each staff has a password to access the program. However, they wanted to show me the calculation part so that I’ll know why I need to do the calculation for. in addition, later on I sat  with my manger and stared asking her to explain to me more about the department and I knew that our department the “Credit Admin”. Credit Admin department deals with spreading loans (credit facility) to customers before authorization advice it’s the most important department in the bank and any deal the branches do the security files should come to the Credit admin department.

(Week 1)- Novembe 4.2012

In my first day I was a bit nervous at the begging. I reached the bank at 7:50 and the bank main door was still closed and the security told me to wait until 8 o’clock. After the bank opened I asked the reception what floor is the HR department in. I went to the HR department and told the receptions that I’m a trainee so they asked me to wait a while tell they inform the staff inside.  Then one of the HR department staff came and welcomed me and took me to a small meeting room to know more about me. I was told that my work plan is ready but the persona that is responsible about it was absent and I’ll get it the second day. Then the lady took me to the department I’ll be working in which is called “Credit Admin” then introduced me to the department director then took me to my manager. What I didn’t like that when the HR officer took me to my manager she left me and went without say something and I felt I am lost. My manager was sick I could speak a lot but I started asking her about the department and she gave me brief answer which I still didn’t understand. Later after half an hour she stared explain to me about the department and things they do and how. Then then we took a break and came back at 1 where my manager took me to the girls that are under her. So they showed me the document they should have and what things they need to check and explained to me briefly the process. But what worried me that I haven’t felt that they are going to give me work to do they were just explaining but never mentioned that I should know certain type of task I’ll do. But hopefully I’ll ask them to give me work if they didn’t.